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Awards & Recognition

Discover is proud of its achievements and recognition because they underscore our commitment to our customers and our employees.

Brand Keys #1 in Customer Loyalty: Discover ranked #1 in customer loyalty among leading credit card brands, according to the 2011 Brand Keys Customer Loyalty Engagement Index report. Discover has won the credit card category 15 years in a row. Computerworld 100 Best Places To Work In IT 2010 Best Place to Work: IDG’s Computerworld rated Discover Services as one of the 100 best places to work for information technology professionals in 2011. Discover has made the list nine years in a row.
Javelin Strategy & Research A Leader in Identity Safety: Discover ranked best in identity fraud resolution among the top U.S. credit card issuers in Javelin Strategy & Research’s 2011 annual assessment of identity safety in the credit card industry. In addition to achieving the highest score in the resolution category, Discover finished second overall among issuers across all categories. Call Center Excellence Awards Call Center Excellence Awards: Discover has been named by the International Quality & Productivity Center (IQPC) as the winner of two 2011 Call Center Excellence Awards – “Best in Class Call Center” and “Best Performance Acting on Voice of the Consumer and Voice of the Social Customer.”
Keynote Best Overall Customer Experience: The Discover card website won first place in Best Overall Customer Experience for new users in the 2011 Keynote Competitive Research Industry Study of U.S. credit card marketing websites. Joe Belew Banking Commitment: Discover Bank was honored with the inaugural Joe Belew award in 2011 for addressing social issues. The award from Consumer Bankers Association recognized Discover Bank for providing grants, loans and expertise to expand affordable housing in Delaware.
CIO 100 Honoree 2008 Excellence in Technology: Discover has been recognized by CIO magazine with a 2011 CIO100 Award as one of the top 100 organizations that exemplify operational and strategic excellence in information technology. The CIO 100 award is presented annually by the magazine to recognize outstanding innovation and measurable business impact. Technology Innovation Technology Innovation: Discover’s technology department ranked as one of America’s most innovative companies on the 2011 InformationWeek 500 list. For more than 20 years, InformationWeek has tracked technology practices by documenting the business-technology strategies, investments and administrative practices of America’s best-known companies.